Soundible Return & Refund Policy
Effective Date: [January 12th 2026]
Thank you for supporting Soundible Studios. Please read this policy carefully before purchasing merchandise or booking recording services.
1. Merchandise (Printed-on-Demand Products)
All merchandise is made-to-order, custom printed for each customer.
No standard returns or exchanges: Because items are produced specifically for you, we cannot accept returns or exchanges for size, style, or personal preference.
Damaged or defective items: If your order arrives damaged or defective, contact us within 14 days of deliverywith clear photos. We will, at our discretion:
Replace the item
Issue a full refund to your original payment method
Shipping issues: We are not responsible for delays or lost packages after the carrier marks them as delivered.
2. Recording Services (Vocal Recording / Studio Services)
Non-refundable: Payments for recording sessions are final and non-refundable due to the time and resources allocated.
Quality assurance: If you experience a technical issue or other problem during your session, contact us within 7 days. We will work with you to resolve the issue, which may include:
Re-recording the session (if feasible)
Adjustments or editing corrections
Rescheduling: You may reschedule sessions with at least 24 hours’ notice. No-shows are considered forfeited sessions and are non-refundable.
3. General Terms
Refunds, when approved, will be processed to the original payment method.
By purchasing from [Your Studio Name], you agree to this return and refund policy.
We reserve the right to update this policy at any time; updates take effect immediately upon posting on our website.
4. Contact Information
For any questions, concerns, or to submit a claim, please contact us:
Email: ssoundible@gmail.com
Phone (optional): [619] 451 6577